071 931 4127
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Mon – Fri: 9am – 11pm | Sat: 10am – 5pm | Sun: Closed

Our base in London (Chertsey)

Gate 5, Penton Hook Marina, Chertsey, KT16 8PY
Thames

About London (Chertsey)

Our London (Chertsey) base is not far from central London, so the river here is bordered by bustling towns and villages with a wider variety of restaurants, supermarkets and pubs than there is near Benson. The historic and grand royal palace at Hampton Court is just 3hrs to the east, with Kingston (and direct trains into central London) another 30minutes after that. 3hr west from our London (Chertsey) base will find you in Windsor and Eton and the countryside vistas become more and more beautiful the further you travel.

Check availability

From London (Chertsey) it is:

  • 15hrs (22 locks) to our base in Benson

View our London (Chertsey) base on Google Maps

What you get on the base

Facilities

  • Toilets and showers
  • Laundry
  • Luggage may be left in reception under staff supervision (at own risk)

Extras and options for your cruise


The following extras are available to prebook or purchase locally at this base. A reduced fee will apply to items that are prebooked. Please see ‘Holiday Extras‘ for more details about each extra. Restrictions apply.

Practical extras

  • Early check-in and late check-out
  • Car transfer (see ‘Travel info‘ tab)
  • Eco cleaning pack

Fun extras

  • Bike hire
  • Special occasion gift baskets

Travel to London (Chertsey)

View our London (Chertsey) base on Google Maps

By Train

Closest train station:

  • Staines: 4 km

By Road

Be prepared

Be prepared: It is your responsibility to familiarise yourself with local road rules and abide by them.  Most European countries have a list of compulsory equipment that you must take with you. For driving advice and a list of the equipment you’ll need, please visit www.theaa.com/motoring_advice/overseas

Directions

From the M25, exit at Junction 11 and take the route that is signposted A320 Woking at the end of the dual carriageway. Turn right at the roundabout, which is signposted A320 Chertsey/Staines. As an extra guide you can follow the brown signs for Thorpe Park. Continue to follow the signs A320/Thorpe Park. This will take you through Chertsey and onto a dual carriageway with the Twynersh Pub on your left. Continue on the dual carriageway, going over the M3. This brings you to another roundabout. Thorpe Park is on your left. At this roundabout, go straight over onto Staines Road at take the second entrance on the right which is Gate 5. Once through the gate, continue 45m straight ahead and then take the road on your right. Follow this until you reach a large building with the curved roof and turn left immediately after it. Keep going until you see the Emerald Star reception building. 

Car rental

  • In Chertsey: Kendall Self Drive: Downside Industrial Estate, Guildford St, Chertsey KT16 9DS, UK
  • In Hampton: Kingfisher Car Rental: 8A Station Rd, Hampton TW12 2HY, UK
  • Gatwick airport 
  • Heathrow airport

Parking

Pre-bookable gated parking onsite.

By Air

Closest airports:

  • London Heathrow: 17 km (M25)
  • Gatwick: 53 km (M25)

Arrival at London (Chertsey)

For more details about:

  • when to arrive at our bases
  • what to expect when you arrive 
  • how to prepare for check-in
  • what happens on your final day when you return your boat

visit our ‘arrivals‘ page.

Emerald Star base Emerald Star base
Point of interest Point of interest