Countess

Wonderful service. Really very helpful and pleasant staff at the base who were always on hand to help. Well equipped and very comfortable boat.

A great experience on the Caledonian canal. Really helpful and friendly team at the base at laggan got us started on our cruising and made sure we had everything we needed as newbies on the water. Fantastic scenery, and good mooring points made for a wonderful holiday.

Excellent service and well organised. Clear and helpful advice Excellent itinerary boat well equipped

Great Service, easy pick up and drop off, helpful staff, boat in good condition all clean no problems at all. would use again. Great boat, all interior was clean and comfy everything worked as it should

All good. We handed in a survey on return of the boat We had a great time. Not too crowded.

We received a warm welcome at Le Boat, and were very well looked after. The initial briefing from Lucy, and the introduction to the boat by Slawek were both friendly and informative. They both made it easy to start out on the river, for us novices. The boat was great! Very well equipped with everything we could need, and very comfortable. There was a fault we found with the heating, which did not work on the first night. But when we called to report this, the response was excellent. After some brief diagnostic chat over the phone with Lucy and Slawek, he visited the boat where we were moored, and got the fault fixed. There was also some reimbursement at checkout time, due to the time we lost during this repair. Eveything was handled very well, and we felt looked after and relaxed throughout.

Everyone was so helpful and friendly when we got to the boatyard before starting the holiday and again when we got back at the end. The week on the river was relaxing and everyone was so friendly, the lock keepers are great and everyone helps everyone. The Countess is a lovely boat and would book again

Air France lost our luggage, so we had to start our holiday with what we could buy locally; however, Fabrice and all the team at Messac helped us out by bringing our luggage to us when it arrive two days later. (We were at Redon, 34km from Messac when the luggage arrived.) So we were able to have a great holiday with the minimum of disruption. We have hired lots of boats in France over the years from; Le Boat, Locaboat, France Passion Plaisance and Caminav. Generally, the boats from Le Boat are in better condition than the rest. Air France lost our luggage, so we had to start our holiday with what we could buy locally; however, Fabrice and all the team at Messac helped us out by bringing our luggage to us when it arrive two days later. (We were at Redon, 34km from Messac when the luggage arrived.) So we were able to have a great holiday with the minimum of disruption. We have hired lots of boats in France over the years from; Le Boat, Locaboat, France Passion Plaisance and Caminav. Generally, the boats from Le Boat are in better condition than the rest.

Support staff at Benson and Chertsey were all very helpful. Our boat was just big enough and comfortable for cruising